Rhino Wrestler Newsletter - Distributed semi-monthly by Rhoberta Shaler, PhD & Optimize! Institute
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Hello,

How are things going in your part of the jungle? All quiet on the savannah? Or, are you still finding a few rhinos to wrestle?

Recently, I was working with a staff that was all as they say, “at sixes and sevens”. Some didn’t like each other. Some didn’t like their task assignments. Others simply did not want to be there. We began with everyone doing the Core Values Profile, www.CoreValuesProfile.com, and learning about themselves. Then we moved on to learning to turn that supposed work group into a high-performance team. Each member was valued and better understood. Task assignments were re-sorted so that people were, to the best of our ability, doing things they liked to do and using strategies they preferred. Two people realized they were definitely in the wrong place and went off to find positions that suited their intrinsic values and skills, which opened up places for the folks we really needed to facilitate productivity, profit and peace. The rhinos that remained had settled down because everyone’s skills had taken big leaps forward. No big fires. No big stand-offs. No downtime. No more pain. You know, giving folks the understanding and skills to bring their best and have it work for all concerned if a big gift to each person as well as to the company.

New program:

Workplace People Skills certification program! See details in this newsletter, or look online: www.WorkplacePeopleSkills.com

The people skills you need to feel competent, comfortable & confident. All classes taken on the phone.

In this Issue:

Upcoming Events

Inspiring Words for Your Post-It™ Notes

Feature Article: Failure to Negotiate Is A Sure No-Win... For You!

KEEP READING….

Today’s article in The Rhino Wrestler gives you some insights into steps you can take to make your life at work easier, more pleasant and more satisfying. We all need skills and we weren’t born with them. They are learned. I hope this article helps. Please share it with others at work. (Of course, they can get their own subscription at www.OptimizeInstitute.com)

Clients have said—especially those with small, lean staffs—that it would be really valuable if I could offer an online ‘people skills’ program that they could take from their desks. SOOOOOO…I did. This is a certification course that I am working to have accepted by as many organizations as I can for Continuing Education Credits.  The Foundational Course is twelve weeks with a teleseminar for 90-minutes each week and downloaded weekly lessons, exercises and resources! We’ll use Wrestling Rhinos: Conquering Conflict in the Wilds of Work as our text and we’ll go from there. You’ll have lots of opportunities to ask questions and practice the skills until they become familiar and almost second nature to you. It starts on November  14th and finishes on February 6 with all the right days off for your holidays! Visit http://www.WorkplacePeopleSkills.com and learn more. Register right away as there are only twelve seats in every program to optimize interaction. Be one of them and make your life easier! You’ll feel more competent, comfortable and confident with enhanced people skills!

Your RHINO WRESTLER will again begin to arrive during the first week of each month now. Please invite your friends, especially other folks you work with, to subscribe to the Rhino Wrestler. These monthly shots in the arm can really make a difference to your jungle, savannah or cubicle!

I wish you well.
Rhoberta

P.S. Want immediate insights into the core values that drive you? Increase your self-awareness and your understanding of others. This may well be the best investment you have ever made in yourself or within your company. Take the Core Values Profile™ online in ten minutes and get the results immediately. www.CoreValuesProfile.com

Rhoberta Shaler, PhD
Integration Catalyst
Helping Businesses Prosper & People Flourish
www.OptimizeInstitute.com
www.CoreValuesProfile.com
www.MidasThinking.com
Escondido, CA
760.735.8686

INSPIRING WORDS FOR YOUR POST-IT™ NOTES

The most tragic of all, in the long run, is the ultimate attitude, “It doesn’t matter.”

Rollo May

IMPROVING YOUR WORKLIFE:

FAILURE TO NEGOTIATE IS A SURE NO-WIN SITUATION…FOR YOU.
© Rhoberta Shaler, PhD
www.OptimizeInstitute.com

If you do nothing, the ball is always in the other person's court! Are you giving up your ability to make a difference for yourself in the relationships in your life?

The other evening I was teaching my 'How to Negotiate Anything with Anyone' seminar and talking about the five choices we have in any conflict situation: yield, collaborate, compromise, avoid, compete. Each is a good strategy...sometimes!

Of course, it is wise to pick your battles. Some things simply do not matter much to you. Yielding is fine. When your negotiating partner really cares about something and it's relatively immaterial to you. Yield. That's wise. (By the way, if you find yourself wanting to win even in these situations, you may need to consider counseling. That's a sign that you missed something along the way and maturity is not on your side.)

Avoidance is another matter. Where there is wisdom in avoidance is where the timing is very wrong or the person is your superior and your job is on the line. If your negotiating partner is very upset, angry or out of control, this is not the time! It does not mean that the conversation will be postponed indefinitely. When emotions are high, negotiating will not likely be anything like rational. A good time to practice avoidance.

Negotiating with your boss or supervisor requires more thought. Unless you want to be miserable forever, you will like not want to continue avoiding talking with him or her. It does require good communication and negotiation skills...and maximum preparation.

Not long ago, I came across an article that mentioned some research. It said that, except for folks moving on to better positions or fields, 80% of people interviewed were leaving their jobs because of unexpressed, or unexpressed, interpersonal conflict! That's huge. It speaks to an entire working population with poor conflict management skills. Stand out. Be the person with the well-honed skills and life will be a much more rewarding and satisfying experience.

Read the remainder of this article online >>>

P.S.  Want to improve your negotiating skills?  Visit us online and watch for upcoming teleclasses that will give you the skills you need.  www.OptimizeInstitute.com

© Rhoberta Shaler, PhD All rights reserved.
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Dr. Rhoberta Shaler is an integration catalyst helping businesses prosper and people flourish. She will lead you to optimize the life of your enterprise and the enterprise of your life. A ‘people skills’ expert—a noted speaker, author, executive coach--and founder of the Optimize! Institute in Escondido, CA, Dr. Shaler works with organizations that know their people are their top resource and with leaders who know that building relationships is a top priority. She is the author of Wrestling Rhinos: Conquering Conflict in the Wilds of Work as well as more than a dozen books and audio programs. Introduce yourself well with her free eBook at www.Effective-Elevator-Speech.com. Receive her monthly ezine, The Rhino Wrestler at www.OptimizeInstitute.com

This article may be reprinted or republished if the complete copyright/resource information is kept intact. For a formatted version for print, email info@optimizeinstitute.com

Volume 3, Issue 2 - %$today$%
US Library of Congress
ISSN: 1555-8215
© Rhoberta Shaler, PhD
Published by People Skills Press

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RESOURCES & RECOMMENDATIONS

The revised & expanded 2nd Edition of Wrestling Rhinos: Conquering Conflict in the Wilds of Work is now available.

This is an excellent book to help you with specific communication, conflict & anger management and negotiation skills…available right when you need them. In fact, it's a great book to give to every person on your staff. Then, you can all find ways to 'play nicely together in the company sandbox'! We all need these skills and we usually did not learn them at home. Equip yourself right away and calm your communications.

BUY YOUR COPY NOW. JUST CLICK HERE.

Want to read more from Dr. Shaler?

HERE’S HER NEW BOOK…

You can READ MORE ABOUT IT AND BUY YOUR OWN COPY AT WWW.SOULSOLITUDE.com

COPYRIGHT INFORMATION

© This newsletter is the property and copyright of Rhoberta Shaler, PhD and Optimize! Institute. Please honor our copyright. If you would like to publish one of our articles, in your print or electronic newsletter or journal, or, you would like to include it for your website visitors, you may do so IF THE copyright/ resource information is kept in tact. Thank you.

Make it an optimized day!