 Conflict
is NOT A 4-Letter Word
Conflict is NOT a 4-Letter Word includes
Dr. Shaler's acclaimed lectures: Don't Tell ME To Calm
Down! and Turning Conflict Into Communication
Managing conflict can be a tricky and delicate
job. These two insightful audio seminars will give you proven
strategies
for resolving conflicts successfully - and creating healthy
relationships - at work and at home. |
$67 US
This is a 2-CD set!
VIEW
CART or CHECKOUT
|
 How
to Make An Entrance & Work A Room
Dr. Shaler's popular Power Networking lecture on
CD
Create a positive, lasting impression to move your business
forward.
Comes with a bonus free e-book!
LEARN TO:
• Reduce the stress of networking
• Prepare effectively to introduce yourself
• Perfect your handshake
• Extricate yourself gracefully
• Understand the non-verbal factors in making a good
impression |
$37 US
A great way to
boost your results from this CD is to take the Teleseminar
too! |
 Turning
Work Groups into
High-Performance Teams
In the workplace, we need to distinguish between work groups
and teams. Without the distinctions here, and the information
on how to build a successful, productive, effective team, your
business could be suffering from that "team delusion."
LEARN TO:
• Understand the difference between working
in a group and succeeding on a team
• Develop skills for effective team communication
• Know the keys to choosing team members and managers
for the best outcome
• Recognize when a team is required
• Sustain vision, focus and productivity |
$47 US
This is a 75-minute expert seminar in MP3
format. You can download it instantly and listen right away. |
 Turning
Conflict into Communication: Decreasing Employee Turnover and
Increasing Productivity
Conflict happens. It erupts unexpectedly.
It turns people inside out. It is the third highest reason for
employee loss, after higher pay & more
authority. The good news is that you can manage conflict productively
without losing clients, customers, colleagues or sleep.
LEARN TO:
• Improve communication to clarify expectations
• Diffuse tense situations to allow for problem solving
• Strengthen teams to increase productivity
• Build competence to promote confidence
• Retain employees to accelerate momentum
• Understand the effective use of the Core Values Profile
|
$47 US
This is an 80-minute expert seminar in MP3
format. You can download it instantly and listen right
away. |
 Managing
Difficult People Productively
Every now and again,
you meet a seemingly "impossible" person. If you
happen to be working with hostile customers or co-workers,
overly agreeable subordinates or anyone you would call difficult,
this MP3 seminar is for you.
You cannot always walk away from situations that you share
with those you consider difficult. So, the wise thing to
do is to learn skills and strategies for managing these people,
situations and behaviors. That's the only way to maintain
your sanity & and your cool. It may even save your job!
When you can effectively manage difficult people and situations--also
known as conflict--you will have less stress and anxiety,
lower blood pressure, fewer sick days, and much greater job
satisfaction!
Buy this 90-minute
MP3 seminar that will teach you how to manage: complainers,
intimidators, aggressive people, silent types, negative
folks, know-it-alls & and even the super-agreeable!
You will learn strategies to:
- Understand types of
behavior
- Feel more in control
- Minimize discord
- Know when to hold,
fold or speak out
- Give honest feedback
- Manage your responses
- Make requests that
get results
|
$47 US
This is a 90-minute expert seminar in MP3
format. You can download it instantly and listen right away. |
 How
to Manage Conflict Without Losing Clients, Friends, Sleep or Credibility
We all need easily accessible strategies for turning confrontation
into productive conversation. When you know how to strengthen
relationships and foster creativity with pro-active communication
and conflict management skills, your confidence and productivity
grows. Friction creates drag and drag lowers productivity, morale
and profit. Effective conflict management keeps your office running
smoother, your household happier and your stress lowered. Conflict
management is a necessary tool for EVERY area of life - work,
home, community, school, church, playing field, arena, hospital,
social events... you can't get away from it, so you best learn
how to handle it well. This seminar will provide you with practical
ways to handle conflict situations effectively for positive RESULTS.
|
$47 US
This is a 60-minute expert seminar in MP3
format. You can download it instantly and listen
right away. |
 Giving
Effective Criticism in the Workplace
Who likes criticism? Not only do we not like receiving criticism,
it is difficult for many to give constructively and for the
results to be positive, productive & profitable. Dr. Rhoberta
Shaler, CEO of Optimize! Institute in Escondido, CA, created
this teleseminar program for Douglas Publications to offer
the skills and strategies to reduce the stress and distress
when offering criticism is necessary. The insights offered
in this interview and many more insights, strategies and approaches
can be found in Dr. Shaler’s book, Wrestling Rhinos:
Conquering Conflict in the Wilds of Work, which is available
at www.OptimizeInstitute.com by
clicking on the book cover.
Dr. Shaler is a world expert and trainer on the Core Values
Profile, an practical and insightful instrument created in
the workplace for increasing effectiveness and productivity
through team creation and development, and, for hiring the
right people for the right position to increase retention and
job satisfaction. The instrument is taken online in ten minutes
with immediate email results. www.CoreValuesProfile.com
|
$47 US
This is an 80-minute expert seminar in MP3
format. You can download it instantly and listen
right away. |
 How
to Manage Anger - Yours and Theirs
You will learn:
- How to understand and recognize the source of anger,
in yourself and others
- Strategies to defuse anger,
- Approaches to turn arguments into conversations and get
results
- How to disengage from destructive anger in relationships
- Solutions for laying down "ground rules" for
anger in your workplace (and anywhere else.)
|
$47 US
This is a 60-minute expert seminar in MP3
format. You can download it instantly and listen
right away. |
 Creating
Your Life
Creating Your Life is a 2-Part Audio Seminar
you can use anytime!
Includes three of Dr. Shaler's most popular talks: You
Are the Mastermind of Your Masterpiece, Be
Positively Selfish and
Be A Real Goal Getter!
This series of seminars WILL motivate you to keep on track. |
$67
This is a 2-CD set. |
 Your Past Is NOT Your Potential
This CD lecture
will motivate you to shake off any past ideas that limit
your thinking
and
your
confidence
and
move into the future that you most want to create.
Give yourself permission
to MOVE ON! Allowing your past mistakes and regrets to hold
you back from future success is a common
stumbling block for millions of people. Learn how to let to,
and "get on with it!" |
$18.95 US
VIEW
CART or CHECKOUT |
 Challenge
Your Thinking!
Strategies to replace limiting beliefs and
negative perspectives.
Challenge Your Thinking includes 2 of Dr.
Shaler's powerful lectures: Attitudes Heal,
and Cancer IS A Challenge. These are excellent
tools for families facing life threatening illness.
The way you think could be directing your
life to places you'd rather not go. Discover just how much
power you attitude holds over your life! |
$67 US
This
is a 2-CD set. |
All Non-Digital Products at Optimize!
Institute are backed with our 100% Satisfaction Guarantee. If you are not fully satisified with any non-digital
product, for any reason, simply return it to us for a full
refund.
It's that simple.