Solving the people problems  of communication, conflict, anger and negotiation  for peak productivity and profit back to the home page Buy Optimize! Products Log In the the Optimize! Network All about Dr. Shaler's new book... Learn to communicate... conflict is not a 4-letter word negotiation is a daily activity, learn to do it well Back to the home page

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Wrestling Rhinos: Conquering Conflict in The Wilds of Work. Buy it now!

TELESEMINAR TOPICS FOR YOUR TEAM

Strategies for Every Day Negotiating Success

How to Speak Up for Yourself When it Counts

How to Give & Receive Criticism Effectively in the Workplace

If You Want Them to Hear You, Speak Their Language: Preparing for Difficult Conversations

Five Styles of Conflict Management and When to Use Them

Seven Steps for Managing Difficult People Effectively

Rules of Engagement for Difficult Conversations

Three Ways to Mismanage Conflict—And How to Avoid Them

Leaving Effective Voice Mail: Keys to Getting the Callbacks and Information You Want

Strengthen Your Personal Boundaries

Overcoming Call Reluctance

NEVER TAKEN A TELESEMINAR BEFORE?

All our teleseminar topics are available for your team. This is a great way to learn a new skill, together, quickly. You choose the date, time, and topic that's best for you. Book one for your team today! Minimum of 12 paid participants per teleseminar.

Each of the Teleseminars below are extensions of the information and strategies in Dr. Shaler's book, Wrestling Rhinos: Conquering Conflict in the Wilds of Work. Although purchasing the book is not a pre-requisite, you will find many more strategies, techniques, tips and real-life scenarios in it that will help you conquer conflict at work, and at home.

Never taken a Teleseminar before? Here are some helpful tips...

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Important things to know:

1- Make sure the room you are in for the call is as quiet as possible. Background noise makes it very difficult for everyone to hear the call.

2 - Use a LAND LINE, NOT a cell phone. Cell phones often experience poor transmission, and if you get cut off, re-entering the call is distracting to everyone else. (cordless phones are ok, if they're well charged, and don't have a lot of interference, but a corded phone is the best).

3 - Call in 60 seconds BEFORE the class is due to start, to ensure that you are there on time, so we can begin promptly.

4 - If you have a "privacy" button on your phone, we recommend using it to keep down excess noise, unless you are interacting with the call.

5 - Have a pen and paper handy for taking notes. It's much quieter than typing your notes.

6 - If you have a headset compatible telephone, USE the headset. It will be much more comfortable. Remember, the call is ONE HOUR.

7 - Remember, you will be charged by your telephone company for the long distance rates to call in. If you are not on a good long distance plan, we suggest you find one of the many available calling card - often they are very cost effective, especially if you're not calling from your own phone.

Contact us directly to book the Teleseminar(s) of your choice today